Privacy Policy

We collect information you provide directly to us and information gathered automatically when you use our website.

When you submit a contact or service request form on our website, we collect the following fields: your name, email address, phone number, the type of service you are inquiring about, and any message or details you include in the form.

If you contact us by phone or email outside the website, we may retain the information exchanged during that communication, including your name, phone number, email address, and the nature of your pest control inquiry.

If you schedule an appointment or request a free inspection, we may also collect your service address and details about the pest issue you are experiencing.

We collect information in the following ways:

Directly from you when you fill out a contact or quote form on our website, call us at 480-994-9599, or email us at info@cummingspest.com.

Automatically through your browser and device when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit.

Through third-party tools such as website analytics platforms, advertising networks, and customer relationship management software used to manage service inquiries.

We use website analytics services, which may include Google Analytics or similar tools, to understand how visitors interact with our website. These services collect information such as pages viewed, time spent on the site, referring URLs, and general geographic location (at the city or region level).

This data is used in aggregate to improve our website content and user experience. Analytics providers may set their own cookies and may transfer data to servers in other jurisdictions. We do not use analytics data to personally identify individual visitors.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Our website may use cookies, which are small text files stored on your device by your browser. Cookies help us understand how our site is used and may be used by third-party advertising and analytics tools.

Types of cookies we or our service providers may use include: session cookies (temporary, deleted when you close your browser), persistent cookies (remain until expiration or manual deletion), and third-party cookies set by analytics or advertising services.

Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of some website features.

We may use lead tracking tools, including call tracking software and form submission tracking, to understand which marketing channels are generating service inquiries. These tools may record information such as the phone number you dialed, the source of your visit (for example, a search engine or online directory), and whether a form submission occurred.

Call recordings, if used, are for quality assurance and training purposes. If your call is recorded, you may hear a disclosure at the beginning of the call.

We do not sell lead data to third parties.

We use the information we collect for the following purposes:

To respond to your service inquiries and schedule pest control, termite, or weed control services at your Fountain Hills, Scottsdale, Mesa, Gilbert, Chandler, Paradise Valley, Rio Verde, or other East Valley property.

To send appointment reminders, follow-up communications, and service updates.

To send promotional or informational messages about our services, if you have provided consent or have an existing relationship with us. You may opt out at any time.

To analyze website usage and improve our site content and marketing.

To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business, including website hosting providers, customer relationship management (CRM) platforms, email and SMS communication platforms, and analytics providers. These service providers are permitted to use your information only as necessary to provide services to us and are required to keep it confidential.

We may disclose your information if required to do so by law or in response to a valid legal process, such as a subpoena or court order.

If our business is transferred or sold, your information may be transferred as part of that transaction. You will be notified of any such change in ownership or control of your personal information.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing pest control services, maintaining business records, and complying with legal obligations.

Contact form submissions and service inquiry records are generally retained for the duration of our business relationship and for a reasonable period afterward for administrative and record-keeping purposes.

You may request deletion of your personal information at any time by contacting us at the details provided below. We will honor deletion requests to the extent permitted by applicable law and consistent with our legitimate business needs.

You have the following rights and choices regarding your personal information:

Access and correction: You may request access to the personal information we hold about you and ask us to correct inaccuracies.

Deletion: You may request that we delete your personal information, subject to any legal retention requirements.

Opt-out of marketing communications: If you have received marketing emails from us, you may opt out at any time by clicking the unsubscribe link in the email or by contacting us directly at info@cummingspest.com.

SMS opt-out: If you have consented to receive SMS or text messages from Cummings Termite & Pest, you may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a final confirmation message and no further promotional texts will be sent. Message and data rates may apply.

Do Not Track: Our website does not currently respond to Do Not Track browser signals.

To exercise any of these rights, please contact us using the information in the 'How to contact us about privacy' section below.

Our website and services are directed to adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@cummingspest.com and we will take steps to delete that information.

Our website may contain links to third-party websites, such as review platforms, social media pages, or industry resources. These third-party sites have their own privacy policies, and we have no control over their content or practices.

We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any site you visit through a link on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date shown at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes are posted constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us by any of the following methods:

Cummings Termite & Pest — 16918 E Colony Dr, Fountain Hills, AZ 85268. Phone: 480-994-9599. Email: info@cummingspest.com.

Our office hours are Monday through Thursday, 7:00 AM to 5:00 PM, and Friday, 7:00 AM to 4:00 PM. We will respond to privacy inquiries as promptly as possible.